We strive to provide high-quality customer service and medical care. We are always seeking to improve what we do and expand the services we offer. If you have any suggestions as to how we can improve, or if we have not met your expectations, we welcome your feedback. For administrative matters of any significance please contact Margret Reid or Dr Michael Reid. If the matter is minor you can bring it up with any of our reception staff – please remember our reception staff are not management and we expect them to be treated with courtesy at all times. For clinical matters you have the option of taking it up with your treating doctor or with Dr Michael Reid.